Royal Decree 899/2009, of May 22, which approves the charter of user rights for electronic communications services

Exact name (in spanish): Real Decreto 899/2009, de 22 de mayo, por el que se aprueba la carta de derechos del usuario de los servicios de comunicaciones electrónicas.

Current update: August 30, 2009

Approval date: May 30, 2009

Effective: Yes

Entity that promotes it: Ministry of the Presidency

Issue: Communication


This royal decree aims to approve the Charter of user rights of electronic communications services, in development of article 38 of Law 32/2003, of November 3, General Telecommunications.

Geographic scope of application: Spain

Inquiry link