ICT Accessibility Observatory: Accessibility of the services of the State Electronic Administration

Publication title: ICT Accessibility Observatory: Accessibility of the services of the State Electronic Administration

Editorial: ONCE Foundation / Via Libre

Author/s: ILUNION Technology and Accessibility

Year of publication: 2010

Subject: Technology, Public administration

Support: Digital

Summary:

Electronic administration is increasingly a reality in Public Administration, both in central and regional and local services. The advantages identified by the Administration to offer an electronic alternative for access to certain services are clear: cost reduction, environmental protection, user satisfaction, etc. In this way, citizens are provided with information and administrative procedures that they can carry out from their home or other place, at any time and every day of the year.

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